The HDF Group offers a variety of professional support services to help your organization use HDF technologies in addressing data management challenges.
- Helpdesk and Mailing Lists
Available to all users as a first level of support - Standard Support
Rapid issue resolution support - Enterprise Support
Coordinating HDF activities across departments - Special Projects
Adapting your applications to HDF - Training
Tutorials and hands-on practical experience
| Standard Support | Enterprise Support | Special Projects |
|---|---|---|
| Rapid issue resolution support | Coordinate HDF activities across departments | Adapting your applications to HDF |
| 40 hours consultation & troubleshooting | Develop common strategies for managing HDF data | Adding new features to the HDF libraries and tools |
| Input on HDF5 development priorities | Share HDF-based applications and tools | Support for new programming languages |
| Rapid issue resolution support | Share Consulting, training, and development resources | Implementing new tools |
| Access to feature/bug tracking database | Assure continuing support for HDF | Performance tuning |
| Printed copies of HDF5 User's Guide and Reference Manual | Share HDF-based applications and tools | Porting HDF to a specific platform |
| 10% discount on daily training rates | Regular telecons and onsite work |
- - Last modified:August 16th 2007